At 399bdt, your privacy is not an afterthought. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over it. We've written it in plain language so you actually understand it.
Six things we do to keep your personal data safe and your trust intact.
Every page on the 399bdt platform uses SSL encryption. That means any data you send to us — your login details, payment information, personal data — is encrypted in transit and cannot be intercepted by third parties. We don't cut corners on this.
399bdt does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used to operate your account and improve your experience on the platform — nothing else. We're not in the data business.
You have the right to access, correct, or request deletion of your personal data at any time. Just contact our support team and we'll handle your request promptly. We believe your data belongs to you, and we act accordingly.
Your personal data is stored on secure servers with strict access controls. Only authorised 399bdt staff who need access to perform their job functions can view your data. We conduct regular security reviews to make sure our storage practices stay current.
399bdt only collects the personal data we actually need to operate your account and comply with legal requirements. We don't collect data speculatively or build profiles beyond what's necessary. If we don't need it, we don't ask for it.
If you've opted in to receive promotional communications from 399bdt, you can opt out at any time. Every marketing email includes an unsubscribe link, and you can also update your communication preferences directly from your account settings.
Who this policy applies to: This Privacy Policy applies to all users of the 399bdt platform, including registered players, visitors to the website, and anyone who contacts our support team. By using 399bdt, you agree to the data practices described in this policy.
399bdt is committed to protecting the privacy of everyone who uses our platform. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the 399bdt website and services. It also explains your rights in relation to your personal data and how to exercise them.
We've written this policy to be as clear and straightforward as possible. If you have any questions after reading it, our support team is available 24/7 and will be happy to help. You can also find answers to common questions on our FAQ page.
This policy should be read alongside our Terms and Conditions, which govern your use of the 399bdt platform more broadly. Together, these two documents set out the full framework for how 399bdt operates and how we treat our players.
399bdt collects personal data that is necessary to operate your account, process your transactions, verify your identity, and comply with our legal obligations. The categories of data we collect are set out below.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, phone number | Account communication, support, security alerts |
| Financial Data | bKash/Nagad number, bank account details, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, operating system | Platform security, fraud detection, service improvement |
| Usage Data | Games played, bet history, session duration, pages visited | Responsible gaming monitoring, platform improvement |
| Communication Data | Support chat logs, email correspondence | Customer service, dispute resolution, quality assurance |
| Verification Documents | Copies of national ID, passport, utility bills | Identity verification, withdrawal processing, AML compliance |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law and with your explicit consent.
399bdt collects your personal data through several channels, all of which are clearly associated with your use of our platform:
Third-Party Sources: In some cases, 399bdt may receive data about you from third-party identity verification providers or fraud prevention services. This is done solely to verify your identity and protect the security of your account.
399bdt uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Here is a breakdown of how we use each type of data:
399bdt processes your personal data on the following legal bases:
399bdt does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary:
Our commitment: Every third party that receives your data from 399bdt is required to handle it in accordance with applicable data protection standards. We do not share your data with advertisers or data brokers under any circumstances.
399bdt uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. Here is what we use and why:
You can manage your cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the 399bdt platform. For a full list of cookies we use, contact our support team.
399bdt retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. Specifically:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
As a 399bdt player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team and we will respond within 30 days.
You can request a copy of all personal data we hold about you. We'll provide it in a clear, readable format within 30 days of your request.
If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it. You can also update most details directly in your account settings.
You can request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
You can ask us to restrict how we use your data in certain circumstances, for example while a dispute about its accuracy is being resolved.
You can request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
You can object to our processing of your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests in certain circumstances.
399bdt takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration:
While we take every reasonable precaution, no system is completely immune to security risks. If you suspect that your 399bdt account has been compromised, contact our support team immediately so we can take action to protect your account.
399bdt is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use the 399bdt platform or provide us with any personal data.
If we become aware that we have inadvertently collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on our platform, please contact our support team right away.
Parental Controls: If you are a parent or guardian and are concerned about a minor accessing online gaming platforms, we recommend using parental control software to restrict access to gambling websites. Our Responsible Gaming page has more information and resources.
399bdt may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page.
For significant changes that materially affect how we use your data, we will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Continued use of the 399bdt platform after any changes to this policy are published constitutes your acceptance of the updated policy. If you do not agree with the changes, you may request account closure by contacting our support team.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with the 399bdt team. We take all privacy enquiries seriously and will respond within 30 days.
Now that you know how 399bdt handles your privacy, join hundreds of thousands of Bangladesh players who trust us with their gaming experience. Register today — it takes less than two minutes.
18+ only. Please gamble responsibly. Responsible Gaming