Legal

Terms and Conditions – 399bdt Bangladesh

These terms govern your use of the 399bdt platform. Please read them carefully before registering or placing any bets. By creating an account, you confirm that you have read and agreed to everything set out below.

Last Updated: January 2025 English (Bangladesh)
Key Points

What You Need to Know at a Glance

A plain-language summary of the most important rules at 399bdt. The full terms follow below.

You Must Be 18+

399bdt is strictly for adults aged 18 and over. Creating an account if you are under 18 is a violation of these terms and will result in immediate account closure and forfeiture of any balance. We verify age during registration and may request documentation at any time.

One Account Per Person

Each player is permitted one account at 399bdt. Duplicate accounts — whether under the same name, same device, same IP address, or same payment method — are not allowed. Accounts found to be duplicates will be closed and balances may be voided.

Bonus Terms Apply

All bonuses at 399bdt come with wagering requirements that must be met before withdrawal. Bonus funds and winnings derived from bonus funds cannot be withdrawn until the wagering requirement is satisfied. Full bonus terms are listed in the Promotions section.

Withdrawals Require Verification

Before processing your first withdrawal, 399bdt may request identity verification documents. This is a standard requirement to protect players and prevent fraud. Withdrawals are processed via bKash, Nagad, Rocket, or bank transfer — the same method used for your deposit.

Fair Play is Mandatory

Any attempt to exploit software bugs, use automated betting tools, collude with other players, or manipulate game outcomes is strictly prohibited. 399bdt reserves the right to void bets, close accounts, and withhold balances where fair play violations are detected.

Responsible Gaming Tools

399bdt provides deposit limits, session reminders, and self-exclusion options for players who need them. If you feel your gaming is becoming a problem, please use these tools or contact our support team. We take responsible gaming seriously and will act on any request for help promptly.

Important: These Terms and Conditions constitute a legally binding agreement between you and 399bdt. If you do not agree with any part of these terms, you must not use the 399bdt platform. Continued use of the platform following any update to these terms constitutes acceptance of the revised version.

1 Acceptance of Terms

By accessing the 399bdt website, creating an account, making a deposit, or placing a bet, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms apply to all users of the 399bdt platform, including registered players, visitors, and anyone accessing the site in any capacity.

These terms are written in English and apply to all players accessing 399bdt from Bangladesh. If there is any conflict between a translated version of these terms and the English version, the English version takes precedence.

399bdt reserves the right to update or modify these terms at any time. When changes are made, the updated version will be published on this page with a revised effective date. It is your responsibility to check this page periodically. Continued use of the platform after changes are published constitutes acceptance of the updated terms.

2 Eligibility & Registration

To register and use the 399bdt platform, you must meet all of the following requirements:

  • You must be at least 18 years of age. 399bdt does not permit anyone under 18 to register or use the platform under any circumstances.
  • You must be accessing the platform from a jurisdiction where online gaming is not prohibited by local law. It is your responsibility to ensure that your use of 399bdt complies with the laws applicable in your location.
  • You must not be a current employee, contractor, or immediate family member of a 399bdt employee or contractor.
  • You must not be self-excluded from 399bdt or any affiliated platform.
  • You must provide accurate, complete, and truthful information during registration. Providing false information is a violation of these terms and may result in account closure.

399bdt reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation when requested may result in account suspension until verification is complete.

Age Verification: If we have reason to believe that a player is under 18, we will suspend the account immediately pending verification. Any winnings accumulated during this period will be withheld until age is confirmed. If the player is found to be under 18, the account will be permanently closed and all funds forfeited.

3 Account Responsibilities

Each player is permitted to hold one account only at 399bdt. Opening multiple accounts — whether under the same name, different names, the same device, the same IP address, or the same payment method — is strictly prohibited. Where duplicate accounts are identified, 399bdt will close all but the original account and may void any balances held in the duplicate accounts.

You are solely responsible for maintaining the security of your account credentials. This includes your username, password, and any two-factor authentication details. You must not share your login details with any other person. 399bdt will not be held responsible for any losses resulting from unauthorised access to your account where you have failed to keep your credentials secure.

  • Use a strong, unique password for your 399bdt account.
  • Do not access your account from shared or public devices without logging out afterwards.
  • Contact 399bdt support immediately if you suspect unauthorised access to your account.
  • Keep your registered email address and phone number up to date so we can reach you if needed.

399bdt accounts are personal and non-transferable. You may not sell, transfer, or assign your account or any funds within it to another person.

4 Deposits & Payments

399bdt accepts deposits via bKash, Nagad, Rocket, and bank transfer. These are the only accepted payment methods. Deposits made through any other method will not be credited and may be returned, subject to applicable processing fees.

The minimum deposit at 399bdt is ৳20. There is no maximum deposit limit for standard accounts, though higher deposit amounts may trigger additional verification requirements.

  • All deposits must be made from a payment account registered in your own name. Third-party deposits are not permitted.
  • Deposits are credited to your 399bdt balance instantly in most cases. If a deposit is not credited within 30 minutes, contact support with your transaction reference.
  • 399bdt does not charge fees on deposits, though your payment provider may apply their own charges.
  • Deposited funds are held in your account balance and can be used to place bets on any available game.

Payment Security: All payment transactions at 399bdt are processed through encrypted channels. Your financial details are never stored on our servers in plain text. We use industry-standard SSL encryption to protect every transaction.

5 Withdrawals

Withdrawal requests at 399bdt are processed via the same payment method used for your most recent deposit. If your deposit method is unavailable for withdrawal, our support team will assist you with an alternative.

The minimum withdrawal amount is ৳100. Withdrawal requests below this threshold will not be processed. There is no maximum single withdrawal limit for verified accounts, though large withdrawals may be processed in instalments at 399bdt's discretion.

  • Withdrawals are typically processed within 1–6 hours of the request being submitted, subject to verification status.
  • Your first withdrawal will require identity verification. Please have a copy of your national ID or passport ready.
  • Withdrawals can only be made to accounts registered in your own name. Third-party withdrawals are not permitted under any circumstances.
  • Bonus funds cannot be withdrawn until the associated wagering requirement has been fully met.
  • 399bdt reserves the right to request additional documentation before processing any withdrawal where fraud or money laundering is suspected.

Pending Bets: Withdrawal requests submitted while bets are still active will be held until those bets are settled. The withdrawal will then be processed automatically once settlement is complete.

6 Bonuses & Promotions

399bdt offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms published alongside each offer, as well as the general bonus rules set out here.

  • Wagering Requirements: All bonuses carry a wagering requirement that must be completed before any bonus-derived winnings can be withdrawn. The specific wagering multiplier for each bonus is stated in the promotion details.
  • Eligible Games: Not all games contribute equally to wagering requirements. Live casino games typically contribute 100%, while certain other game types may contribute less. Check the individual promotion terms for details.
  • Bonus Expiry: Bonuses that are not used within the stated validity period will expire and be removed from your account automatically.
  • One Bonus at a Time: Only one bonus can be active at a time. Accepting a new bonus while another is active may result in the existing bonus being forfeited.
  • Abuse Prevention: 399bdt monitors bonus usage for signs of abuse, including but not limited to low-risk betting strategies designed to clear wagering requirements without genuine gameplay. Where abuse is detected, bonuses may be voided.
  • No Cash Alternative: Bonuses have no cash value and cannot be exchanged for real money directly. Only winnings generated from bonus play, after wagering requirements are met, can be withdrawn.

399bdt reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Changes will not affect bonuses already accepted and in progress, except where abuse is suspected.

7 Gameplay & Fair Play

399bdt is committed to providing a fair gaming environment for all players. All live dealer games are conducted by professional dealers using physical cards and equipment. All other games use certified random number generation to ensure fair outcomes.

The following activities are strictly prohibited and will result in immediate account suspension and potential forfeiture of funds:

  • Using automated betting software, bots, or scripts to place bets.
  • Exploiting software bugs, glitches, or errors to gain an unfair advantage.
  • Colluding with other players or dealers to influence game outcomes.
  • Placing bets on both sides of the same outcome to guarantee a profit (arbitrage betting).
  • Using multiple accounts to claim bonuses more than once.
  • Any form of cheating, fraud, or deceptive behaviour on the platform.

399bdt monitors all gameplay for unusual patterns. Where suspicious activity is detected, we reserve the right to void bets, suspend accounts, and withhold funds pending investigation. If an investigation concludes that a violation occurred, the account will be permanently closed and any remaining balance forfeited.

Technical Issues: In the event of a technical failure during a live game, 399bdt will attempt to resolve the issue and honour bets where the outcome can be verified. Where the outcome cannot be determined, bets will be voided and stakes returned. 399bdt's decision in such cases is final.

8 Responsible Gaming

399bdt takes its responsibility to player wellbeing seriously. Gaming should be an enjoyable form of entertainment — not a way to make money or escape problems. We provide a range of tools to help players stay in control of their gaming activity.

  • Deposit Limits: You can set daily, weekly, or monthly deposit limits on your account. Once set, limits can be reduced immediately but increases require a cooling-off period.
  • Session Reminders: Set time reminders to alert you when you have been playing for a specified period.
  • Self-Exclusion: If you feel you need a break from gaming, you can request self-exclusion for a period of your choosing. During self-exclusion, your account will be suspended and you will not be able to log in or receive promotional communications.
  • Reality Checks: Regular pop-up notifications showing your session duration and net gaming activity.

To access any of these tools, visit the Responsible Gaming section of your account or contact our support team. Requests for self-exclusion will be actioned within 24 hours. For more information, visit our dedicated Responsible Gaming page.

9 Privacy & Data

399bdt collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy.

  • Your personal data is used to operate your account, process payments, verify your identity, and comply with legal obligations.
  • 399bdt does not sell your personal data to third parties.
  • Your data is stored securely using industry-standard encryption and access controls.
  • You have the right to request access to, correction of, or deletion of your personal data, subject to legal retention requirements.

10 Account Suspension & Closure

399bdt reserves the right to suspend or close any account at any time, with or without prior notice, in the following circumstances:

  • Violation of any provision of these Terms and Conditions.
  • Suspected fraud, money laundering, or other illegal activity.
  • Failure to provide requested verification documents within a reasonable timeframe.
  • Abusive, threatening, or inappropriate behaviour towards 399bdt staff or other players.
  • At the player's own request.

Where an account is closed due to a terms violation, any remaining balance may be forfeited. Where an account is closed at the player's request or for administrative reasons unrelated to a violation, any remaining real-money balance will be returned to the player via their registered payment method, subject to verification.

Players may also choose to close their own account at any time by contacting 399bdt support. Account closure requests will be processed within 48 hours.

11 Limitation of Liability

399bdt provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or error-free operation.

  • 399bdt is not liable for any losses arising from platform downtime, technical errors, or interruptions to service beyond our reasonable control.
  • 399bdt is not responsible for any losses resulting from a player's failure to comply with these terms.
  • 399bdt's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.
  • Nothing in these terms limits 399bdt's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

Gaming involves risk. You may lose money when playing at 399bdt. By using the platform, you acknowledge that you understand and accept this risk. 399bdt is not responsible for any financial losses incurred through gameplay.

12 Changes to These Terms

399bdt may update these Terms and Conditions at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may also notify registered players via email or an in-platform notification.

It is your responsibility to review these terms periodically. Continued use of the 399bdt platform after any changes are published constitutes your acceptance of the updated terms. If you do not agree with the updated terms, you must stop using the platform and may request account closure.

13 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a concern about your account or a transaction, please contact the 399bdt support team. We are available 24 hours a day, 7 days a week.

Email Support
Live Chat
Available 24/7 on platform
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